I had Frontier when they took over for Verizon FiOS in the south a number of years ago. Customer service was a nightmare and frequent service interruptions was the norm. I went back to the local cable company for two years. I've given them another shot after they offered an insane deal on gigabit, but I've not once clocked gigabit speeds on a hard line with my gigabit-capable nighthawk, nor Frontier's own router. I'm not going to complain about a missing 150mb/s because it's a hell of a deal still, but I would think this claim that they're misrepresenting speeds goes beyond their DSL customers based on my own experience.